Simple CRM for Small Business: Free and Low-Cost Plans

This page summarizes what vendors publish. We have not used these tools hands-on and we do not rate them. We are an independent affiliate, not a spokesperson for HighLevel or any other vendor.

A simple CRM covers contacts, a pipeline and follow-up reminders. If that is all you need, start with a free or low entry tier and move up only when you need more.

Free: Zoho CRM Free edition

Zoho lists a Free edition for up to 3 users, with no end date. It includes contacts, reminders, workflows, 10 email templates, tasks and calls, standard reports and the mobile app.

Paid editions: Zoho CRM pricing.

Low entry price: Close Solo

$19/user/mo on monthly billing, or $9 billed yearly, for 1 user with 10k leads and calling, email and SMS. No workflows on Solo.

See Close plans (affiliate link: we may earn a commission)

Start low, add later: Nutshell

Foundation is $13/user/mo billed annually ($19 monthly). Forms and landing pages come in at the $25 tier. See Nutshell pricing.

See Nutshell plans (affiliate link: we may earn a commission)

FAQ

Is there a free simple CRM?

Zoho CRM lists a Free edition for up to 3 users.

Can I just use a spreadsheet?

Many people do. A CRM adds reminders, pipelines and shared history, which a spreadsheet does not track on its own.

Back to best CRM for small business or see CRMs for startups.

All figures come from each vendor's own pricing page and are not statements by HighLevel; vendors may word their plans differently.

Last checked 2026-11-01 on each vendor's public US pricing page, in USD before tax. Vendors change prices, so check their site before buying.

Last checked 2026-11-02 on the vendor's public US pricing page (USD, before tax). Prices change, so confirm on the vendor site before buying.