Free CRM for Small Business: What the Free and Lowest Plans Include

This page summarizes what vendors publish. We have not used these tools hands-on and we do not rate them. We are an independent affiliate, not a spokesperson for HighLevel or any other vendor.

Two CRMs we track list a free plan on their pricing pages: Zoho CRM is $0 for up to 3 users, and HubSpot's free tools are $0 for up to 2 users (HubSpot, as of Nov 2026). Free plans from the other CRMs here are not confirmed yet in our sources.

Comparing the two free options? See Zoho vs HubSpot.

What Zoho CRM Free includes

• Free: contacts, reminders, workflows, 10 email templates, tasks and calls, import/export (10 exports), standard reports, 5,000 API calls a day and the mobile app.

When you outgrow free: the lowest paid plans

Visit Close (affiliate link: we may earn a commission)

Visit Nutshell (affiliate link: we may earn a commission)

Zoho's Standard edition is the first to add mass email, built-in calling, multiple pipelines and forecasting.

If you need more than a CRM

A free CRM covers contacts and deals. If you also need a website, email and SMS in one place, HighLevel bundles them at a flat fee instead.

HighLevel charges a flat monthly fee per business account, not per user: Starter is $97 a month and covers up to 3 businesses with unlimited contacts and users. Phone, email, SMS and AI are billed by usage on top.

See HighLevel plans (affiliate link: we may earn a commission)

More: simple CRM for small business and best CRM for small business.

Last checked 2026-11-02 on the vendor's public US pricing page (USD, before tax). Prices change, so confirm on the vendor site before buying.